At LAKA CHAKA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brand.

1. Information We Collect
When you shop with us or sign up for our emails, we may collect the following types of information:

Personal Information: such as your name, email address, shipping and billing address, and phone number.

Payment Information: processed securely via Shopify’s encrypted payment system (we do not store your credit card information).

Usage Data: like your IP address, browser type, device information, and how you interact with our site (via cookies or analytics tools).

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase or account
• Send you marketing emails (if you’ve opted in)
• Improve your shopping experience on our site
• Comply with legal obligations

3. Sharing Your Information
We do not sell your personal information.

We may share your data with trusted third-party providers such as:

• Shopify (for website hosting and checkout)
• Klaviyo (for email marketing)
• Shipping providers (to deliver your order)
  All third parties we work with are required to maintain the confidentiality and security of your information.

4. Your Rights
You have the right to:

• Access the information we hold about you
• Request corrections or deletion of your personal data
• Opt out of marketing emails at any time by clicking “Unsubscribe” in any email

If you want to make any of these requests, please email us at cris@lakachaka.com.

5. Cookies & Tracking
We use cookies to personalize your experience and analyze traffic. You can adjust your cookie settings through your browser.

6. Data Security
We take data protection seriously and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect data from them.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page.

9. Contact Us
If you have any questions or concerns, please contact us at:

LAKA CHAKA LLC
Email: cris@lakachaka.com
Washington, D.C.